As a publisher, I interact with many people
and hear a lot of their stories.
I can not judge. I just pass on the stories
and you, the consumer will have to judge.
And if PetSmart wants to answer to all these
allegations, I will gladly run their response as well.
This came in today, from a former employee...
My heart breaks for each one of you who has lost your pet do to understaffed, undertrained people at Petsmart. More importantly and more tragic,
my heart breaks for the animals who have no control over their situation.
These animals are taken to Petsmart,where they are forced to indure cruel and inhumane treatement,(all for the almighty dollar),they get injured and spend their last moments suffering and more than ever needing the love and comfort of the pet parent.this business is not about the comfort or safety of the animals. I know because I worked for Petsmart in Dublin California, for about 5 weeks in June 2008.
They take in as many animals as they can rush them through the bath and groom as fast as they can so that they can make as much money as they can. I am an animal lover and donate much time to rescue and fund raising for certain groups. I resigned from Petsmart because I saw animals get hit because they would not move or get into the kennel, I saw them dragged and the day that I quit I saw an unattended dog jump out of the wash tub hanging from the leash restraint attached to the wall.
The bather just pulled the dog up by the leash and put it in the kennel while scolding the dog for jumping out. I was on the floor with another animal and could not get up in time to rescue. I secured the animal I was working with and went to check on the dog. It was just frozen with fear. I went to report this to the Assistant Manager, and I shared what abuse I had witnessed in the past 2 weeks. I told her I was quitting because I could not stand to see this.
Places like this take in too many animals and tie them up all over in a very small room where the stressed and afraid animals can and do attack other animals. The animals are left tied and unattended (even though the rules say this can't be done). Stressed and mistreated animals many times would throw up and have loose stools for hours, and the owners are not called or told about the events. Instead they say the animal did fine and they talk all sweet and cutesy to your animal while you are there.
When I left I informed all the animal groups I work with and continue to tell every animal owner that I meet. If they must take their animal to be groomed they need to find a caring compassionate person who does grooming, not a company
that's just trying to make lots of money.
Remember too that the worst time for grooming is during holidays when many people want the animal all cleaned up and pretty. These places don't have occupancy requirements so they just keep taking in more animals and they tie them all over. It is very unsafe. Please use this tragedy to do something good for your loved one and all other animals
so that they will not suffer the same fate.