Friday, March 23, 2012

Pet Smart Problem in Oxnard California

We get so many stories of complaints with PetSmart - I guess because they groom so many dogs? And so many people use them?

Anonymous has left a new comment on your post "Another PetSmart Horror Story":

Please BEWARE of PetSmart in Oxnard, Ca. ( store # 136 )

On Sunday morning ( 3-11 ) around 10:30 in the morning I dropped off my little dog at the PetSmart on Oxnard Blvd. ( store # 136 ) for a grooming.
A young goofy looking guy took wrote me up. He asked if the phone number they had on file was a good number to reach me at and I told him NO, that was my wifes number and gave him my cell number. He wrote it down, took my dog and said she would be ready around 3:30 .....I left.

Around 2:30 in the afternoon he called me and told me there had been a accident and the had to take my dog to the vet ( Banfield in the same building ) because he had cut her "dew claw" and it would require a minor surgery with stitches. ( I asked him why this would require an additional 3 hours and he told me they were very busy ). I was a little upset and worried about my dog but hey, accidents happen right ?

My wife got off work at 4:30 pm and called me to tell me PetSmart had just called and our dog was ready to be picked up. I told her what had happened and she went straight over picked her up and brought her home.

I went out and took our dog out of the car. She had a big bandage on her hind leg / foot and a plastic "cone" around her neck. I took her out of the car and let her down in the grass to see if she needed to go potty. Her foot did not seem to bother her that much but I knew something was wrong. She was lethargic and shaking. I reached down to pick her up and accidentally touched her tail. she reached around and tried to bite me! We noticed she was hiding her tail and would not wag it at all...clearly something was very wrong.

The next day the vet called to see how our dog was doing. I expressed my concern about her tail and she told me they would look at it on Wednesday at her "recheck" appointment.

When we took her back the vet told us her leg was healing well. She then did an x ray on her tail and found it to be BROKEN in the middle.

No wonder our little dog was shaking, she was in PAIN !

Did this happen at the groomers or at the vet ? Was it an accident or abuse ? I don't know. All I DO KNOW is that when I took my dog there she DID NOT have a broken tail. Why did they not tell us about this ? How could someone break a dogs tail and not know it ?

Also, when my wife got home she had a few messages on her phone from Banfield calling for authorization for anesthesia for the surgery. ( my wife cannot take her phone into her work and needless to say did not answer ) they went ahead and did the surgery under local anesthesia . These bozo's JUST CALLED ME at 2:30 on MY PHONE to tell me what happened .....Talk about incompetent !

If you are thinking about taking your beloved pet to these people I would think twice. All I wanted to do is go spend a little of my hard earned money with them and get my dog a hair cut. NEVER AGAIN !

Tuesday, March 6, 2012

Lost and Found cat

I saw this in my vet's office - it said CAT FOUND!

Monday, March 5, 2012

Dog is truly Mans Best Friend - Till the End

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Saturday, March 3, 2012

Is That Duck Really Dead?

A woman brought a very limp duck into a veterinary
surgeon. As she laid her pet on the table, the vet
pulled out his stethoscope and listened to the bird's

After a moment or two, the vet shook his head and
sadly said, "I'm sorry, your duck, Cuddles, has
passed away."

The distressed woman wailed, "Are you sure?"
"Yes, I am sure. Your duck is dead," replied the

"How can you be so sure?" she protested. "I mean
you haven't done any testing on him or anything.
He might just be in a coma or something."

The vet rolled his eyes, turned around and left the
room. He returned a few minutes later with a black
Labrador Retriever. As the duck's owner looked on
in amazement, the dog stood on his hind legs, put his
front paws on the examination table and sniffed the
duck from top to bottom. He then looked up at the
vet with sad eyes and shook his head.

The vet patted the dog on the head and took it out
of the room. A few minutes later he returned with
a cat. The cat jumped on the table and also delicately
sniffed the bird from head to foot. The cat sat back
on its haunches, shook its head, meowed softly and
strolled out of the room.

The vet looked at the woman and said, "I'm sorry,
but as I said, this is most definitely, 100% certifiably,
a dead duck."

The vet turned to his computer terminal, hit a few keys
and produced a bill, which he handed to the woman..
The duck's owner, still in shock, took the bill. "$150!"
she cried, "$150 just to tell me my duck is dead!"

The vet shrugged, "I'm sorry. If you had just taken my
word for it, the bill would have been $20, but with the
Lab Report and the Cat Scan, it's now $150."

Friday, March 2, 2012

YORKIE Goes Crazy Bouncing Up and Down for Hamster


A Yorkie is using 2 beds - to trampoline up and back and fourth - trying to figure out how she can get at the hamster, across the room.